A. live in B. check out C. check in D. stay in 12. 出纳员
A. Accountant B. Cashier C. Payroll Clerk D. Chief Accountant 13. 台球房
A. health center B. billiard room C. tennis room D. massage parlor 14. 外线电话
A. outcall B. outside call
C. call out D. out phone 15. 额外费用
A. surcharge B. outside cost C. extra fee D. extra money II: Choose the best answer of following sentences: ( 20%) 1. The reception desk is over there. A.前台在那边。 B.餐厅在那边。 C.超市在那边。 D.酒吧在那边。 2. What kind of room do you prefer? A.您有预订吗？ B.你想要什么酒水？ C.你想要什么房型？ D.请告诉我您的房间号？ 3. May I see your passport?
A.你能在这签名吗？ B.我可以带您去您的房间吗？ C.有什么需要帮忙吗？ D.可以看一下您的护照吗？ 4. What time would you like us to clean your room?
A.你希望我们什么时候叫醒你？ B.你希望我们什么时候送餐？ C.你希望我们什么时候打扫房间？ D.现在可以为您打扫房间了吗？ 5. I'll pick up your laundry right now.
A.我们马上就派人去修。 B.我马上就去您的房间
C.很抱歉给您带来不便。 D.我马上就去取您要洗的衣服。。 6. Are you ready to order?
A.您准备好点餐了吗？ B.早餐几分钟后就会送到您的房间去。 C.您还要点什么？ D.要命令吗？ 7. We provide fax and internet service.
A.我们提供寄信服务。 B.我们提供打印服务。
C.我们提供传真和网络服务。 D.我们提供衣服快洗服务。 8. I'm sorry to keep you waiting. A.抱歉。 B. 抱歉让您久等了。
C.我马上为您处理。 D.我保证以后不会出现这种情况。
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9. We have several conference rooms for you to choose from. A.我们可以为您提供会展服务。 B.我们有多种房型供您选择。 C.我们有很好的康乐中心。 D.我们这儿有多个会议室供您选择。 10.This is your wake up call.
A.准备好了吗？ B.您现在点菜吗？ C.这是您的叫早电话。 D.这是您的电话。 11. Good morning. Welcome to our hotel. A. Good evening. B. Good afternoon. C. Good night. D. Good morning. 12. Thank you very much.
A. Yes. B. Thank you very much. C. My pleasure. D. Not much. 13.How long will you stay here? A. 5 meters. B. 5 nights.
C. I want to reserve a suite. D. A single room, please. 14.I have a reservation in your hotel. I'd like to check in. A. When? B. Sorry, but not now.
C. Welcome to our bar. D. May I have your name and telephone number? 15.There is something wrong with the toilet in my room. I am in room 1203. A. Ok, thank you. B. Yes, please.
C. Sorry for the trouble. I’ll send someone to repair it. D. Is that all?
III: Complete the dialogue （ 15%）
（1） （A— Room attendant B—Guest）
A: Good evening, ma'am. What can I do for you? （ 1 ） B: Yes. The light in this room is too dim（暗）. . （ 2 ） A: Certainly, sir. I'll be back right away... Do you mind if I move your things? B: Oh, no. Go ahead.
A: Thank you... （ 3 ） B: It's much better now. Thank you.
A: You're welcome. And if you need any other things, please let us know.
B: Ah, yes, I feel rather cold when I sleep. Can you turn off the
air-conditioning? （ 4 ） A: (Checks) The air-conditioning is already off, ma'am. B: Maybe I'm getting a cold. A: Would you like an extra blanket?
B: OK. I think I need to take some medicine. （ 5 ） A: Certainly, ma'am. I'll be right back…here is a blanket, and hot water for you. Anything else? B: No, thanks.
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A: Good night, ma’am. A. How is the light now? B. the room is too cold for me. C. Did you ring for service? D. Please get me a brighter one.
E. And would you please get me some hot water, too?
( 2 ) (A—rooms service; B—Guest)
A: Good morning, Room service, can I help you? B: Hello, am I too late to order breakfast?
A: （ 6 ）
B: Good, then I’ll order breakfast until 10:00am.
A: （ 7 ）
B: Lemonade, please.
A: And you can have either croissants or toast.
B: Croissants for me, please. And my husband will have toast.
A: （ 8 ） B: One for each.
A: （ 9 ） B: Both, please, and some tomatoes. A: Any cereals, madam? B: No, thank you.
A: Would you like tea or coffee? B: We’ll both have coffee.
A: （ 10 ） B: That’s it. Thank you.
A: What’s your room number, madam? B: Oh, 328.
A: 328. Thank you, madam. A. Yes, madam. One egg or two?
B. And would you like sausages or bacon?
C. Right, egg, bacon, sausage, tomato and coffee for two. And one toast and croissants. D. Oh, no. We serve breakfast until 10:00.
E. Yes, madam. Would you like orange juice or lemonade? IV: Reading comprehension: ( 10%)
V: Translating the following sentences（20%）
Directions: Please go over each passage and answer the questions followed. Very few people were coming to eat at the White Rose Restaurant, and its owner did
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not know what to do. The food in his restaurant was cheap and good, but nobody seemed to want to eat there.
The owner did something that changed all the situation. In a few weeks his restaurant was full of men with their lady friends. When a gentleman came in with a lady, a smiling waiter gave each of them a beautiful menu. The menus looked exactly the same on the outside, but there was an important difference inside. The menu that the waiter gave to the men gave the correct price for each dish and each bottle of wine, while the menu they gave to the lady gave a much higher price! So when the man calmly ordered dish after dish and wine after wine, the lady thought he was much more generous than he really was! 1. At first _____ were coming to the White Rose Restaurant. （ ） A. Many people B. few people C. Some people D. No people
2. The food in the restaurant was ______. （ ） A. bad and cheap B. expensive and good C. cheap and good D. expensive and not good
3. The restaurant was full of men with their lady friends in ______. .（ ） A. a few days B. a few weeks C. several months D. half a year
4. When a gentleman came in with a lady, a waiter gave them ______. （ ） A. different menus B. the same menus C. a cup of water D. one menu
5. The prices on the lady’s menu are _____ the prices on the man’ menu.（ ） A. the same with B. better than C. lower than D. higher than IV: Translate the following sentences: （ 20%）
1. 很荣幸您能光临我们的饭店。
2. 期待着您的下次光临。
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