无锡荣鑫金属涂装有限公司
顾客财产管理程序Customer Property Management Procedure
Wuxi Rongxin metal coating Co., Ltd.
文件名称Procedure Name:
文件编号Document ID: 文件版本Document Version: 发放号Issue No： 编 制： 何桂生
Prepared by
RX-QP-20 A/0
日期Date： 2014-04-28
审 核：
Reviewed
by
日期Date：
日期Date：
实施日期：
Implement date
批 准：
Approved by
发布日期：
Issue date: 会签栏
Countersignature Row 部门 Department 签核人 Countersign 部门 Department 签核人 Countersign 物流部 Logistic 人事部 HR 生产部 Production 财务部 Finance 质量部 Quality 工程部 Engineering 采购部 Purchasing 业务部 Business 注意！Attention！
除签字批准的原版外，只有在公司内部网上的文件才是有效文件，打印出的文件只能作为参考。 This document is controlled by the database on company server. Print-outs are for reference only.
文件编号Document ID： 顾客财产管理程序 版次Version：A/0 RX-QP-20 修改日期Revision Date： 页次 Page：1 /5 1、 目的 1. Purpose
对顾客提供财产（以下简称顾客财产）进行控制，以确保顾客财产得到适当的验证、贮存、维护和使用。
It aims to control the property provided by the customer (hereinafter referred to as customer property) and ensure that the customer property is verified, stored, maintained and used properly.
2、 适用范围 2. Scope
本程序适用于由顾客或其委托提供的所有财产（所有权属于顾客），包括顾客提供的样品、产品图纸、技术标准、配套件、材料、辅料、工装等。
This procedure applies to all properties (ownership belongs to customer) provided by the customer or its agent, including samples, product drawings, technical standards, parts and auxiliary equipments, materials, auxiliary materials and production tooling. 3、定义
3. Definition
无。 None 4、职责
4. Responsibilities
4.1业务和工程部门负责顾客提供财产的合同的签订和顾客财产有疑义时与顾客进行沟通。 4.1 The business and engineering dept. shall sign contact about the property provided by the customer and communicate with customer when there is doubt about the property. 4.2 工程部负责顾客提供样品、产品图纸、技术标准的管理。
4.2 The engineering department shall manage the samples, product drawings and technical standards provided by the customer.
文件编号Document ID： 顾客财产管理程序 版次Version：A/0 RX-QP-20 修改日期Revision Date： 页次 Page：2 /5 4.3 质量部负责顾客提供实物财产的验收，负责对顾客提供的检具进行管理。
4.3 The quality department shall check and accept the physical property provided by the customer and manage the checking fixture provided by the customer. 4.4生产部负责顾客提供工装模具，夹具和工位器具的管理。
4.4 The production department shall manage the production tooling mould, clamp apparatus and work place tool chests provided by the customer. 4.5 物流部负责对顾客提供的配件进行管理。
4.5 The logistics department shall manage the accessories provided by the customer. 5、程序 5. Procedure 5.1 顾客财产接受登记
5.1 Customer property acceptance registration
5.1.1顾客提供样品和技术资料由工程部负责接收，工程部相关人员须对照清单进行核对，确认无误后按外来文件加以登记。具体按《文件控制程序》执行。
5.1.1 The engineering department shall accept the samples and technical data provided by the customer; related personnel of the engineering department shall check them against the list and register it as external document if no problem. Follow the Document Control Procedure. 5.1.2顾客提供工装模具，夹具和工位器具、检具时由工程部通知生产部或质量部接受，工装模具，夹具和工位器具、检具到达RX时由工程部牵头生产部，质量部进行验收，合格后入库。如不合格则由工程部与顾客进行协商。
5.1.2 As to the production tooling mould, clamp apparatus and work place tool chests and checking fixture provided by the customer, the engineering department shall inform the quality department to accept them; when the production tooling mould, clamp apparatus and work place tool chests and checking fixture meet the requirements of RX, the engineering department shall organize the production and the quality department to check and inspect them and put in storage after they are proven to be qualified; if not qualified, the engineering department shall negotiate with the customer.
文件编号Document ID： 顾客财产管理程序 版次Version：A/0 RX-QP-20 修改日期Revision Date： 页次 Page：3 /5 5.1.3顾客提供配件时由物流部接受，顾客提供的配件到达RX时由质量部进行验收，合格后入库。如不合格则由物流部与顾客进行协商。
5.1.3 As to accessories provided by the customer. The logistics department shall accept them; if the accessories meet the requirements of RX, the quality department shall check and accept then and put in storage after they are proven to be qualified; if not qualified, the logistics department shall negotiate with the customer. 5.2 顾客财产保护
5.2 Customer property protection
5.2.1 顾客财产接收部门按相关作业文件对所接收的顾客财产办理出入库手续并进行标识。 5.2.1 The department accepting the customer property shall handle in-and-out storage procedures for the customer property accepeted according to related operation document and identify them.
5.2.2 顾客所有的工装挂具，夹具和工位器具、检具须使用永久性标识，标识必须明确清晰、不易破损，且须标明拥有所有权的顾客。如顾客提供了标识或标识方法，则按客户的要求执行。 5.2.2 All production hangers, clamp apparatuses and work place tool chests and checking fixtures of the customer shall be with permanent identification which shall be explicit and unbreakable and with the customer of ownership marked. If the customer provides identification or identification method, conduct it according to the requirement of the customer. 5.2.3 对顾客财产进行保护，应按顾客的要求提供仓储条件，定期对其进行维护保养。
5.2.3 As to protection of the customer property, provide storage condition according to the requirement of the customer and maintain it regularly. 5.2.4对顾客提供的配件必须专料专用，控制进出收发。
5.2.4 Use the accessories provided by the customer for special purpose and control shipping and receiving of them.
5.3 顾客财产定期检查及发现问题后的处理
5.3 Regular inspection of the customer property and disposal of problems found 5.3.1 对顾客提供样品和技术资料如发现缺少、丢失、损伤等不适用情况，相关责任部门应记录在“顾
